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SHIPPING

1. Shipping Zones:

- We currently offer shipping within Australia only.

- Shipping to remote areas may incur additional fees and longer delivery times.

 

2. Shipping Methods:

- We offer standard shipping via Australia Post or other reputable carriers.

- Expedited shipping options may be available for an additional fee.

 

3. Shipping Rates:

- Shipping rates are calculated based on the weight of the order and the delivery location.

- Shipping rates will be displayed at checkout before you complete your purchase.

 

4. Processing Time:

- Orders are typically processed and shipped within 2 business days of receiving payment.

- You will receive a confirmation email with tracking information once your order has been shipped.

 

5. Estimated Delivery Times:

- Estimated delivery times vary depending on the shipping method selected and the delivery location.

- Standard shipping typically takes between 5 to 7 business days for delivery.

- Expedited shipping may shorten delivery times, but exact delivery dates cannot be guaranteed.

 

6. Delivery Delays:

- We are not responsible for delays caused by events beyond our control, including but not limited to weather conditions, carrier delays, or public holidays.

- If your order is significantly delayed, please contact us, and we will do our best to assist you in tracking your package.

 

7. Delivery Address:

- It is your responsibility to provide accurate and complete shipping information, including the delivery address and contact details.

- We are not liable for any delivery delays or undelivered packages resulting from incorrect or incomplete shipping information provided by the customer.

 

8. Lost or Damaged Packages:

- If your package is lost or damaged during transit, please contact us immediately.

- We will work with the carrier to investigate and resolve the issue, including issuing a replacement or refund if necessary.

 

9. International Shipping:

- We do not currently offer international shipping outside of Australia.

 

11. Changes to Shipping Terms:

- We reserve the right to update or modify these shipping terms at any time without prior notice.

- Any changes will be effective immediately upon posting on our website.

 

12. Contact Us:

- If you have any questions or concerns about our shipping terms, please contact us at 

admin@beansplus.com.au

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