REFUNDS & RETURNS

We want you to be fully satisfied with your purchase of our mushroom coffee blend. If for any reason you are not completely happy with your order, we offer a straightforward refund policy to ensure your peace of mind.

 

30-Day Satisfaction Guarantee:

- We offer a 30-day satisfaction guarantee from the date of purchase.

- If you are not satisfied with your mushroom coffee blend for any reason within this period, 

you may request a refund.

 

Refund Process:

- To request a refund, please contact our customer service team at [email/phone number].

- Provide your order number and a brief explanation of the reason for your dissatisfaction.

- Our team will review your request and respond within [X] business days.

- If your refund request is approved, we will process the refund to the original payment method used for the purchase.

 

Conditions for Refund Eligibility:

- Refunds are only available for purchases made directly from our official website or authorized retailers.

- The product must be returned in its original packaging and in unused condition.

- Shipping fees and any applicable taxes are non-refundable.

- Refunds are limited to one per customer per product.

 

Damaged or Defective Products:

- If your product arrives damaged or defective, please contact us immediately.

- We will provide instructions on how to return the damaged or defective item for a replacement or refund.

 

Exchanges:

- We do not offer exchanges for our mushroom coffee blend products.

- If you wish to try a different product, please place a new order.

 

Changes to Refund Policy:

- We reserve the right to update or modify our refund policy at any time.

- Any changes will be posted on our website and will apply to future purchases.

 

By purchasing our mushroom coffee blend, you agree to abide by the terms of our refund policy.

 

If you have any questions or concerns about our refund policy, please contact us at admin@beansplus.com.au